Tax and Customs Duties Handled
We don't charge any sales tax or export duties.
However, if the package is checked by your country's customs office when the item arrives in your country, customers are responsible for import duties, tariffs, and taxes. We are not responsible for products being confiscated by the Customs in your countries.
All customers are responsible to check with your local Customs office for any potential import taxes, duties, and tariffs.
Order Was Returned by My Customs
If your customs need us to offer Invoice to clear customs, please contact us, we will send you as soon as possible.
If your order was refused by your customs unfortunately, please contact us with your order number, meanwhile, please require them to return the parcel to the sender in the same tracking number.
Generally, if you choose “Free shipping” we provide when you check out, it won't cause any costs to you. It is possible that some other shipping methods you choose can cause some charges, you are responsible for the cost.
As soon as we receive your parcel, we will refund you the cost of the goods or re-ship your order on receiving your shipping fee.